REPAIR SERVICE

PRODUCT CARE

Crystal Flip Flops are made from the highest quality 100% Havaianas flip flops from Brazil, and the very best Swarovski crystals. To clean the rubber portions of your Flip Flop, we recommend using a damp cloth and a mild soap. Always try on a very small piece of strap of similar first to make sure there is no discoloration.

Avoid heavy scrubbing actions as this may cause pilling and discoloration of the rubber. For removal of heavy stains, you may want to try OxyClean. We highly recommend treating your Crystal Flip Flops with Scotchgard fabric treatment, we have found this makes cleaning stains from the fabric much easier.


PRODUCT REPAIR

Should a product require repair after the warranty period has expired, such as a the replacement of a crystal, a sensible fee will be charged depending on the nature of the repair and reshipping. However, you will be responsible for the cost of returning the item to us.

Return Instructions
For items being shipped to our repair department, please be sure to ship your item by insured, traceable mail. This service is offered by Royal Mail, UPS and other carriers. Please include a note about your claim, your return address and a check for £5.00 (payable to CrystalFlipFlops.co.uk) to cover the cost of return shipping and handling.

All returns can be shipped to:
Crystal Flip Flops
Crown House
Gores Lane
Knowsley Industrial Park
Merseyside
L33 7XS
England

Phone: (0151) 549 1353
Mobile: 07759 862650
Email: crystalflipflopsuk@yahoo.co.uk